Occupational Safety and Health Management

Occupational Safety and Health Management

D-Link aims to establish sustainable operations to create a safe work environment and protect the safety and health of employees and partner companies. Therefore, we are committed to establishing an effective occupational health and safety management system based on the occupational health and safety policy. We will continue to implement and track improvements. Meanwhile, we will enhance the danger awareness and health concepts of employees through health and safety education and safety, health promotion lectures, and the sharing of new occupational health and safety information on the internal website and bulletin boards. We aim to establish a healthy and friendly atmosphere in the workplace.

D-Link’s Occupational Safety and Health Policy

Comply with the government’s health and safety laws and regulations and other required matters, reduce the occurrence of occupational accidents, provide employees with a safe, clean, and comfortable workplace, focus on and care for the physical and mental health of employees, continue to improve the occupational safety and health management system, and accept the opinions and participation of the workers and their representatives.
In 2012, D-Link obtained the “Occupational Health and Safety Management System (OHSAS 18001: 2007)” certification. In March 2018, the International Organization for Standardization (ISO) announced the new version of “Occupational Health and Safety Management System (ISO 45001: 2018)” to replace OSHSAS 18001. D-Link expertly complied with the new standards and obtained ISO 45001: 2018 certification in January 2019. In 2021, we continued to improve health and safety management, fire and explosion prevention, and earthquake hazard prevention to reduce overall health and safety risks. We follow the laws and regulations related to occupational health and safety to implement orientation and on-the-job education and training for employees, in order to strengthen employee health awareness and promotion and establish a healthy workplace.

＊Occupational Health and Safety Management System (ISO 45001: 2018) certification

D-Link adopts the PDCA procedures to continuously operate the occupational health and safety management system. We conduct “Risk Assessment and Hazard Identification” once a year on all internal units of the company according to the “Health and Safety Planning Control Procedures”. We establish goals corresponding to the identification and assessment results and stipulate improvement targets for unacceptable risks, as well as implement improvement plans and measures. We conduct one internal and one external audit every year. If legal violations, company system violations, or omissions are discovered during the internal audits, the issues or suggestions will be issued and improvements or explanations shall be proposed within the deadline. The external audit is conducted by the British Standards Institution (BSI) according to laws and regulations on health and safety, the company’s health and safety handbook, health and safety procedures, measures related to health and safety, and relevant forms. The spoken information, written information, and actions must be consistent. The primary purpose is to inspect the safety and health of the operating location and to propose deficiencies and suggestions for the company. In 2021, the Occupational Health and Safety Management System (ISO 45001: 2018) passed the external audit. No deficiencies were found and 5 opportunities for improvement were identified.

Safety and Health Organization, Education and Training, and Workplace Environmental Monitoring

Safety and Health Organization

According to Article 2-1 of the “Occupational Health and Safety Management Measures”, type 2 companies that employ more than 300 workers shall establish a level 1 management unit directly under the employer. In D-Link, the “Corporate Finance & Operation Center” is a level 1 management unit. It is responsible for formulating, planning, promoting, and supervising matters related to health and safety management, and for directing the implementation by relevant departments. D-Link has established the “Occupational Health and Safety Committee”, which meets once every 3 months. It is responsible for providing suggestions related to the health and safety policies formulated by the company and reviewing, coordinating, and suggesting health and safety related matters. The Committee consists of 9 members and the President acts as the Chairperson. The Chief Financial Officer of the Corporate Finance & Operation Center acts as the Deputy Chairperson. In addition, the supervisor and employees of the Administrative Labor and Safety Department (4 member) and labor representative members (3 members) serve as the committee members to handle the matters related to Article 12 of the “Occupational Health and Safety Management Measures”.

Furthermore, D-Link has established the “Occupational Health and Safety Management and Review Committee” according to the suitability, applicability, and effectiveness of the “Occupational Health and Safety Management System (ISO 45001:2018)”. The Committee consists of 6 members and the President serves as the Chairperson. The Chief Financial Officer serves as the Deputy Chairperson and the supervisor and employees of the Administrative Labor Safety Department (4 members) serve as the committee members. A management review meeting is convened at the end of each year to discuss and vote on various occupational safety issues. Extraordinary meetings are convened when necessary.

Safety and Health Education/Training

In order to enhance the health and safety awareness needed for employees in the workplace, D-Link conducts employee orientation and on-the-job education and training according to Articles 15 and 17 of the “Occupational Safety and Health Education and Training Rules”. In 2022, a total of 264 employees who have served in the company for over 3 years and 106 new employees participated in and completed the training.

Workplace Environmental Monitoring

D-Link is dedicated to creating a comfortable and safe work environment for employees. We regularly conduct carbon dioxide, illuminance and noise monitoring in the operating environment every 6 months according to the laws and regulations. In terms of water quality, we test the water quality of water dispensers every quarter and wash the water tower every 6 months. Furthermore, we promote and require employees to use personal protection equipment during dangerous operations, in order to prevent employee exposure to hazards in the workplace. We also comply with the related regulations of the “Regulations for the Implementation of Labor Environment Monitoring”.

Emergency Response and COVID-19 Prevention

D-Link has established a fire prevention manager according to fire regulations. Aside from preparing fire inspection reports every year, firefighting equipment maintenance is conducted regularly every quarter and fire drills are conducted every 6 months. Other emergency responses should prepare for different scenarios, such as earthquakes, epidemic prevention, etc. Response handling shall be conducted according to “Emergency Response Management Procedures” of ISO 45001. For example, when fires occur, the emergency response shall be handled according to the “Fire Prevention Plan”. When an earthquake occurs, it shall be handled according to the “Earthquake Response Measures”. When an epidemic occurs, it shall be handled according to the “Epidemic Prevention Response Measures”.
Emergency response drills or training shall be regularly conducted. If the frequency is stipulated by the law, the drills or training shall be conducted accordingly and the rest shall be conducted once a year, in order to minimize the employee and company asset losses and social and environmental impacts caused by disasters.
In response to the Covid-19 epidemic that has ravaged the world since 2019, D-Link upholds the belief that “employees are the most important assets of an enterprise”, cooperates with the epidemic prevention measures of the competent authority, and protects the health of employees and their right to work through comprehensive epidemic prevention in three aspects. And help adapt to the daily life after the epidemic.

Occupational Safety and Health Management Results In 2022

Structure of ISO 45001 Occupational Health and Safety Management System

Number of People Included in the Management System
Total Number of People in the Organization
Proportion
Employees
Non-employees
Employees
Non-employees
Employees
Non-employees
2020
Unaudited
Audited by Corporate Auditor
Audited or Certificated by External Organization
717
717
0
14
717
717
0
14
100%
100%
–
100%
2021
Unaudited
Audited by Corporate Auditor
Audited or Certificated by External Organization
555
555
0
14
555
555
0
14

100%

100%
–
100%
2022
Unaudited
Audited by Corporate Auditor
Audited or Certificated by External Organization
515
515
0
14
515
515
0
14
100%
100%
–
100%

※Employees：Full-time employees
Non-employees：intern、supplier、contractor, etc

Occupational accidents statistics of employees and non-employees


Year


Total WORK Hours

EXPERIENCED

Number of deaths

NUMBER OF serious occupational

injuries

Number of recordable

occupational

injuries

Death

rate

percentage of serious occupational

injuries


PERCENTAGE OF recordable OCCUPATIONAL

INJURIES

2020

Employees

1,436,440

0

0

4

0

0

2.78

Non-employees

31,635

0

0

0

0

0

0

2021

Employees

1,304,480

0

0

0

0

0

0



Non-employees

31,738

0

0

0

0

0

0


2022

Employees

1,001,360

0

0

0

0

0

0



Non-employees

29,908

0

0

0

0

0

0

Note: 1. Occupational injury: injuries caused by workers performing their duties or occurring in the workplace, and “commuting disasters to and from work” are not included in the statistics.
Note: 2. Serious occupational injury: disability or inability to recover to a healthy state before the injury within 6 months caused by occupational injuries (excluding death).
Note: 3. Death rate=number of deaths caused by occupational injuries × 1,000,000 ÷ Total working hours experienced
Note: 4. Serious occupational injury rate=number of serious occupational injuries × 1,000,000 ÷ Total working hours experienced
Note: 5. Recordable occupational injury rate=Recordable number of occupational injuries (including severe occupational injuries, deaths, and other recordable occupational injuries) × 1,000,000 ÷ Total working hours experienced

The disabling injury frequency rate (FR) and disabling injury severity rate (SR) for employees in the past 3 years

Note: 1. The Disabling Frequency Rate (FR) is the number of disabling injuries that occur every million work hours.
Calculation formula: Number of people who sustained disabling injuries x 1,000,000 ÷ total work hours
Note: 2. The Disabling Severity Rate (SR) is the number of days lost due to disabling injuries per million work hours.
Calculation formula: Days lost due to disabling injuries x 1,000,000 ÷ total work hours (not including traffic accidents during commutes)

Healthy Workplace

D-Link’s eight major measures to build the best healthy workplace:
 Promotion of four major plans for labor health protection protection
 Appointment of special on-site physicians to provide services
 Appointment of a dedicated nurse
 Ratio of emergency personnel to labor force higher than that specified in regulations
 Diversified promotion methods
 Establishment of a Health Promotion Club
 Provision of employee health examinations superior to regulations
 Diversified club activities

Four Major Plans for Labor Health Protection

1.  Maternal health protection plan for the workplace
To optimize maternal health protection in the workplace, D-Link continues to promote maternal health protection programs in the workplace to ensure the physical and mental health of pregnant, postpartum, and lactating female employees.
D-Link Maternity Protection Measures

 Arrange risk evaluation.
 Arrange occupational medical health visits
 Set up a nursing room to provide an accessible breastfeeding space and a supportive environment
 Equipped with a separate refrigerator for breast milk storage
 Regularly monitor the physical and mental changes of employees during pregnancy and within one year after giving birth
– Hazard assessment and control
– Physician interview guidance
– Risk level management
– Work suitability arrangements and other relevant measures

2. Prevention plan for illegal infringement during the performance of duties
D-Link is “zero-tolerant” towards violence, harassment and other illegal violations, and the Human Resources Department has established multiple employee reporting channels to protect employees’ right to file the complaint; procedures for handling illegal infringement events have been formulated and emergency response drills were conducted to reduce the incidence rate. In addition, when illegal violation occurs, full-time nursing staff will conduct physical and mental health follow-up counseling and rights protection, and assist the employee in referring to professional assistance such as occupational medical doctors and psychological counselors when necessary.
3. Prevention plan for illness caused by abnormal workloads
Operation type in D-Link belongs to regular day-shift operation, with no shift or night work. The Company regularly tracks high-risk employees, and integrates the results of physical examination of employees to assess overwork hazards, arrange physician interviews and health guidance, adjust or shorten working hours and change work content, conduct health examinations, management and promotion, evaluate the effectiveness and make improvement of the above, or adopt other safety and health-related measures.
4. Prevention plan for ergonomic hazards
Most of D-Link’s tasks are computer-based work, which leads to shoulder and neck pain or carpal tunnel syndrome on the strong hand. Therefore, an ergonomic hazard prevention plan has been developed, and methods for preventing musculoskeletal injuries are promoted through internal announcement systems and health lectures. The Company provides employees with adjustable seats and computer screens free of charge, and based on the musculoskeletal symptom questionnaire, identifies high-risk individuals, understands the causes of musculoskeletal hazards, identifies existing and potential risks in workstations or conduct job hazard analysis. Depending on the situation, full-time nursing personnel, in collaboration with occupational medicine physicians, will work together to assist in adjusting the height or position of computers, seats, telephones, etc. in the work area at the employee’s seat, to reduce the probability of ergonomic hazards.

Emergency Rescue

To ensure that all personnels receive necessary emergency assistance within the golden rescue period of an emergency, D-Link has 2 automatic extracorporeal cardiac defibrillators (AEDs) equipped in the headquarters building. Cardiopulmonary resuscitation and AED operation teaching courses are included in employee education and training. At the same time, the ratio of emergency personnel to labor is higher than legal regulations, with a total of 16 emergency personnel to maintain the quality of emergency rescue. In addition, the Company also holds irregular additional “Simplified First Aid Skills Training” through the Health Promotion Society, to deepen employees’ impression of the first aid process and improve the quality of emergency rescue through repeated operations and exercises.

Vaccine Protection

In 2022, for those who took self-funded or publicly funded influenza vaccines, self-funded human papillomavirus vaccine vaccination activities, and self-funded vaccination, a partial subsidy would be given, with a total of 50 employees and 4 employees’ relatives and friends completing the vaccination.

Appointment of Special On-site Physicians

We have employed physicians from the Occupational Medicine Department of the Chinese Association of Occupational Medicine to serve as appointed onsite physicians. The physicians provide onsite services once every 2 months (6 times/year), which include employee health consultation and workplace visits.

Appointment of a Dedicated Nurse

A dedicated nurse has been appointed to perform employee health services, plan and organize health checkups and health promotion events.

Diversified Promotion Methods

Promote work hour standards, knowledge on prevention of workplace fatigue-related diseases, and health management strategies to employees through videos, activities, lectures, articles, and posters.

Establishment of a Health Promotion Club

A health promotion club has been set up to regularly hold outdoor/indoor health promotion lectures. In 2022, a total of 8 lectures were held with a total of 360 participants, 15% more than that in 2021.

Provision of Employee Health Examinations Superior to Regulations

Employees who have been in service for at least one year are entitled to a free health examination that takes place biannually and worth NT$6,000. In 2022, 444 employees participated in health examinations, with a participation rate of 98%.

Diversified Club Activities

Cross-departmental communication is encouraged, a group of 10 or above is eligible to apply for the establishment of a club and receive subsidies, so that employees can cultivate interests in their spare time and achieve work-life balance. Currently, there are 15 static/dynamic clubs. In 2022, a total of 715 people joined the clubs and 489 events were held.
D-Link actively cooperates with health authorities to promote various health promotion activities and independently handles diversified health promotion activities. In 2020, it was awarded the “Health Initiation Badge” by the National Health Administration of the Ministry of Health and Welfare, and was awarded the “Health Promotion Badge” again in January 2023 due to its continuous commitment to promoting health awareness among employees, their family members, and the community. In addition, in 2022, D-Link also participated in and won the health “CHR Healthy Corporate Citizen Promise Enterprise Logo”, with the hope of driving the industry and community to jointly build the best healthy workplace in the future.

＊Health Workplace Certification – Health Initiation Stamp, Health Promotion Stamp, and CHR Healthy Corporate Citizen Promise Corporate Logo