Occupational Safety and Health Management

Occupational Safety and Health Management

To create a safe work environment and protect the safety and health of employees and suppliers, D-Link is committed to establishing an effective occupational health and safety management system based on the occupational health and safety policy. The Company will continue to implement and track improvements. Appropriate occupational safety and health regulations are implemented to ensure the health and safety of colleagues in controllable workplaces.

D-Link’s Occupational Safety and Health Policy

Comply with the government’s health and safety laws and regulations and other required matters, reduce the occurrence of occupational accidents, provide employees with a safe, clean, and comfortable workplace, focus on and care for the physical and mental health of employees, continue to improve the occupational safety and health management system, and accept the opinions and participation of the workers and their representatives.
To improve the health and safety of workers, D-Link, based on occupational safety and health regulations and in line with government regulatory requirements, introduced and passed the certification of OHSAS 18001: 2007 occupational safety and health management system in 2012, and in conjunction with the version updating, further introduced the certification of ISO 45001: 2018 occupational safety and health management system in January 2019, and successfully passed the triennial renewal certification in January 2022. In addition to ensuring the effectiveness of maintaining the occupational safety and health management system, D-Link also demonstrated that the system has been continuously improved.

＊Occupational Health and Safety Management System (ISO 45001: 2018) certification

D-Link adopts the PDCA process to continuously operate the occupational safety and health
management system. According to the Control Procedure for Safety and Health Planning, D-Link
conducts risk assessment and hazard identification for all departments within the Company once
a year, and sets up a hazard identification team consisting of representatives of all departments.
All department representatives have received education and training on hazard identification and risk assessment. After identification and assessment, improvement objectives were planned for unacceptable risks and improvement plans and measures were implemented; the Company also
conducts an internal audit and an external audit respectively once a year.
D-Link passed the external audit of the ISO 45001:2018 Occupational Health and Safety Management System in 2023 and obtained the certificate again, with no deficiencies and completing two improvement opportunities.

Safety and Health Organization, Education and Training, and Workplace Environmental Monitoring

Safety and Health Organization

At D-Link, the “Corporate Finance & Operation Center” is a level 1 management unit of labor safety and health organization. It is responsible for formulating, planning, promoting, and supervising matters related to health and safety management, and for directing the implementation by relevant departments. D-Link has established the “Occupational Health and Safety Committee”, which meets once every 3 months. It is responsible for providing suggestions related to the health and safety policies formulated by the Company and reviewing, coordinating, and suggesting health and safety-related matters. The committee consists of 9 members, and the Chief Financial Officer of the Corporate Finance & Operation Center acts
as the Chairperson. The Deputy Director of Human Resources & Operation & Legal Affairs Division acts as the executive secretary. In addition, the supervisor and employees of the Administrative Labor Safety Department (4 members) and labor representative members (3 members) serve as the committee members to handle the matters related to Article 12 of the “Occupational Safety and Health Management Measures”.

 

In addition, D-Link has established the “Occupational Health and Safety Management and Review Committee”. The committee consists of 6 members and the Chief Financial Officer serves as the Chairperson. The Deputy Director of Human Resources & Operation & Legal Affairs Division serves as the Deputy Chairperson and the supervisor and employees of the Administrative Labor Safety Department (4 members) and labor representative members (3 members) serve as the committee members. A management review meeting is convened at the end of each year to discuss and vote on various occupational safety issues. Extraordinary meetings are convened when necessary.

Safety and Health Education/Training

To enhance the health and safety awareness needed for employees in the workplace, D-Link conducts employee orientation and on-the-job education and training. In 2023, a total of 61 employees who have served in the Company for over 3 years and 106 new employees participated in and completed the training.

Labor Work Environment Monitoring

D-Link is dedicated to creating a comfortable and safe work environment for employees. It regularly conducts carbon dioxide, illumination and noise monitoring in the operating environment every 6 months according to the laws and regulations. In terms of water quality, it changes the filter elements of water dispensers and tests the water quality every quarter and cleans the water tower and detects its water quality every 6 months. The detection results conform to the criteria. Furthermore, D-Link promotes and requires employees to use personal protection equipment during dangerous operations, in order to prevent employee exposure to hazards in the workplace. It also complies with the related regulations of the “Implementation Measures for Labor Operating Environment Monitoring”.

Contractor Security Management

D-Link has developed a “Contractor Control Procedure”. Relevant contractors must be informed of “workplace hazards”, “Contractor Safety and Health Management Instructions”, and sign the “Contractor Environmental Safety and Health Statement” before entering the site. The entry application must be completed before the engineering operation, and work can only be carried out after approval.

Emergency Response

D-Link has established a fire prevention manager according to fire regulations. Aside from preparing fire inspection reports every year, firefighting equipment maintenance is conducted regularly every quarter and fire drills are conducted every 6 months. Other emergency responses should prepare for different scenarios, such as earthquakes and epidemic prevention, etc. Response handling shall be conducted according to “Emergency Response Management Procedures” of ISO 45001. For example, when fires occur, the emergency response shall be handled according to the “Fire Prevention Plan”. When an earthquake occurs, it shall be handled according to the “Earthquake Response Measures”. When an epidemic occurs, it shall be handled according to the “Epidemic Prevention Response Measures”.

Emergency response drills or training shall be regularly conducted. If the frequency is stipulated by the law, the drills or training shall be conducted accordingly and the rest shall be conducted once a year, in order to minimize the employee and company asset losses and social and environmental impacts caused by disasters.

Accident Notification and Investigation Process

D-Link has developed a “Safety and Health Supervision and Measurement Management Procedure”, and based on such, workers can immediately report to the supervisor in case of work-related accidents or false alarms. All workers have the right to stop the work or take relevant emergency measures to evacuate the workplace in case of any emergency situation that directly endangers personal safety (such as fire and earthquake) during the execution of relevant operations. The Company shall not dismiss, transfer, or refuse to pay wages during the suspension of operations, or impose any other unfavorable sanctions on workers due to their aforementioned behaviors.

In case of any accident with casualty, the emergency reporting hotline should be immediately called for medical treatment, the authorties should be notified in accordance with relevant occupational safety laws and regulations, and relevant occupational disaster notification and investigation analysis forms should be filled out. The notification process is shown in the following flow chart.
*Lost-Time Injury Frequency Rate, LTIFR=0 in 2021-2023

Healthy Workplace

D-Link’s eight major measures to build the best healthy workplace:
1. Four Major Plans for Labor Health Protection
2. Special On-site Services Providing Medical Assistance
3. Set Up Full-time Labor Health Service Personnel
4. Emergency Rescue
5. Diversified Promotion Methods
6. Establishment of a Health-Related Promotion Club
7. Provide the Employees with Physical and Health Examinations Above and Beyond Regulatory Requirements
8. Diversified Club Activities
1. Four Major Plans for Labor Health Protection
1-1 Maternal health protection plan for the workplace    

In order to optimize workplace maternal health protection, D-Link continues to promote workplace maternal health protection plans to ensure the physical and mental health of female employees during childbearing age, pregnancy, postpartum, and breastfeeding period.
  1. Conduct hazard risk assessments of the working environment and workload.
  2. Arrange physicians with occupational medicine expertise to provide onsite services.
  3. Maintain and improve the comfort and safety of the breastfeeding room.
    • Set up the emergency rescue facilities to improve the safety of lactation rooms.
    • Add wheelchairs to improve the barrier-free breastfeeding environment.
    • Establish an incentive system for early detection and health education, and provide a mother-friendly supportive environment.
  4. Care for the physical, mental, and spiritual changes of employees during pregnancy and one year after delivery, and conduct regular activities:
    • Hazard assessment and control.
    • Health education and guidance.
    • Risk classification management.
    • Work adaptability arrangements and other related measures.
1-2 Prevention Plan for Illegal Infringement During the Performance of Duties
D-Link is “zero-tolerant” towards violence, harassment and other illegal violations, and the Human Resources Department has established multiple employee reporting channels to protect employees’ right to file the complaint; procedures for handling illegal infringement events have been formulated and emergency response drills were conducted to reduce the incidence rate. In addition, when illegal violation occurs, full-time dedicated personnel in labor health services will conduct physical and mental health follow-up counseling and rights protection, and assist the employee in referring to professional assistance such as occupational medical doctors and medical units when necessary.
1-3 Prevention Plan for Illness Caused by Abnormal Workloads    

Operation type in D-Link belongs to regular day-shift operation, with no shift or night work. The Company regularly tracks high-risk employees, and integrates the results of physical examination of employees to assess overwork hazards, arrange dedicated personnel in labor health services for interviews and health guidance, adjust or shorten working hours and change work content, conduct health examinations, management and promotion, evaluate the effectiveness and make improvement of the above, or adopt other safety and health-related measures.
1-4 Prevention Plan for Ergonomic Hazards    

Most of D-Link’s tasks are computer-based work, which leads to shoulder and neck pain or carpal tunnel syndrome on the strong hand. Therefore, an ergonomic hazard prevention plan has been developed, and methods for preventing musculoskeletal injuries are promoted through internal announcement systems and health lectures. The Company provides employees with adjustable seats and computer screens free of charge, and based on the musculoskeletal symptom questionnaire, identifies high-risk individuals, understands the causes of musculoskeletal hazards, identifies existing and potential risks in workstations or conduct job hazard analysis. Depending on the situation, full-time dedicated personnel in labor health services will assist in adjusting the height or position of computers, seats, telephones, etc., in the work area at the employee’s seat to reduce the probability of ergonomic hazards.
2.Special On-site Services Providing Medical Assistance
Hire physicians from the Occupational Medicine Department of the Chinese Association of Occupational Medicine as physicians for the special on-site service, to provide onsite services once every two months (six times/year), for health consultation and workplace visits; and hire other staff of labor health services when necessary depending on the needs of BUs, to provide relevant on-site services and medical assistance..
3.Set Up Full-time Labor Health Service Personnel
The Company currently has one full-time labor health service staff to perform labor health services, plan health examinations and health promotion activities.
4.Emergency Rescue    

To ensure that all personnels receive necessary emergency assistance within the golden rescue period of an emergency, D-Link has 2 automatic extracorporeal cardiac defibrillators (AEDs) equipped in the headquarters building. Cardiopulmonary resuscitation and AED operation teaching courses are included in employee education and training. At the same time, the ratio of emergency personnel to labor is higher than legal regulations, with a total of 16 emergency personnel to maintain the quality of emergency rescue. In addition, the Company also holds irregular additional “Simplified First Aid Skills Training”, to deepen employees’ impression of the first aid process and improve the quality of emergency rescue through repeated operations and exercises.
5.Diversified Promotion Methods    
Promote work hour standards, knowledge on prevention of workplace fatigue-related diseases, and health management strategies to employees through videos, activities, lectures, articles, and posters.
6.Establishment of a Health-Related Promotion Club    

6-1Health-Related Promotion Club
The Company has many health promoting clubs, such as a Health Promotion Club, Yoga Club, Aerobics Club, Fitness Club, among other clubs, and holds dynamic and static health promotion lectures from time to time. In 2023, the Health Promotion Club held five health promotion lectures, with 183 participants.
7.Provide the Employees with Physical and Health Examinations Above and Beyond Regulatory Requirements
7-1 Employee Physical and Health Examination
For employees who pass the probation, the Company subsidizes the physical examination fee. Employees who have been employed for one fully year are entitled to a free-of-charge health examination worth NT$6,000 once every two years.
   


7-2 Vaccine Protection
In 2023, self-funded and government-sponsored influenza vaccine, self-funded Hepatitis A and pneumococcal vaccine vaccination events were carried out. Those who received the vaccine at their own expense got subsidies for the partial expenses. 41 employees and two employees’ relatives have completed the vaccination.
8.Diversified Club Activities    


Cross-departmental communication is encouraged, a group of 10 or above is eligible to apply for the establishment of a club and receive subsidies, so that employees can cultivate interests in their spare time and achieve work-life balance. Currently, there are 14 static/dynamic clubs. In 2023, a total of 763 people joined the clubs and 425 events were held.
D-Link actively cooperates with health authorities to promote various health promotion activities and independently handles diversified health promotion activities. In 2020, it was awarded the “Health preliminary Badge” by the National Health Administration of the Ministry of Health and Welfare, and was awarded the “Health accreditation Badge” again in 2023, and “Good Breastfeeding Room Certification Mark-High Distinction Award”, due to its continuous commitment to promoting health awareness among employees, their family members, and the community. The Company hopes to drive the industry and community to jointly build the best healthy workplace in the future.

* Health Workplace Certification – Health Preliminary Stamp, Health Accreditation Stamp, and Good Breastfeeding Room Certification.