Occupational Safety and Health Management

Occupational Safety and Health Management

To create a safe work environment and protect the safety and health of employees and suppliers, D-Link is committed to establishing an effective occupational health and safety management system based on the occupational health and safety policy. The Company will continue to implement and track improvements. Appropriate occupational safety and health regulations are implemented to ensure the health and safety of colleagues in controllable workplaces.

D-Link’s Occupational Safety and Health Policy

To enhance the health and safety of workers, D-Link has established its occupational health and safety management framework in accordance with the Occupational Safety and Health Act and relevant government regulations. In 2012, the Company implemented and obtainedcertification for the OHSAS 18001:2007 Occupational Health and Safety Management System. In line with the system upgrade, D-Link obtained ISO 45001:2018 certification in January 2019. The latest recertification audit was successfully completed in December 2024, and the certificate was duly renewed. The Company not only ensures the effectiveness of the occupational health and safety management system but also remains committed to its continual improvement.

＊Occupational Health and Safety Management System (ISO 45001: 2018) certification

D-Link adopts the PDCA process to continuously operate the occupational safety and health management system. According to the Control Procedure for Safety and Health Planning, D-Link conducts risk assessment and hazard identification for all departments within the Company once a year, and sets up a hazard identification team consisting of representatives of alldepartments. All department representatives have received education and training on hazard identification and risk assessment. After identification and assessment, improvement objectives were planned for unacceptable risks and improvement plans and measures were implemented; the Company also conducts an internal audit and an external audit respectively once a year.
Those assessed in the risk assessment and hazard identification table as high risk-level or above will be listed as priority improvement items, and will be taken as an important basis for formulating occupational safety and health objectives and plans. When deciding on control measures or considering changing existing control measures, consideration should be made in the order of elimination, substitution, engineering control, sign warning and / or administrative control, and personal protective equipment to reduce risks.

Accident Notification and Investigation Process 

D-Link has developed a “Management Procedures for Occupational Safety and Health Incident Handling”, and based on such, workers can immediately report to the supervisor in case of work-related accidents or false alarms. All workers have the right to stop the work or take relevant emergency measures to evacuate the workplace in case of any emergency situation that directly endangers personal safety (such as fire and earthquake) during the execution of relevant operations. The Company shall not dismiss, transfer, orrefuse to pay wages during the suspension of operations, or impose any other unfavorable sanctions on workers due to their aforementioned behaviors.
In case of any accident with casualty, the emergency reporting hotline should be immediately called for medical treatment, the authorties should be notified in accordance with relevant occupational safety laws and regulations, and relevant occupational disaster notification and investigation analysis forms should be filled out. The notification process is shown in the following flow chart. 
D-Link has conducted an inventory and identified health and safety risks in the workplace according to the ISO 45001 Workplace Health and Safety Management System, to identify risks and mitigate the possibility of occurrence and severity thereof. Upon identification, in 2024, there were no high-risk items, and the top three types of medium-risk hazards are “traffic accidents when commuting”, “tripping down” and “ergonomic”, respectively. In addition, the Company regularly identifies and assesses the risks of contractors’operations every year to ensure that the operations of the contractors meet the requirements of workplace health and safety. Upon assessment, the operations including external wall cleaning, external wall filling (silicone), sewage tank cleaning, and water tower cleaning are outsourced. As these operations have been standardized, and qualified equipment adopted, the risks are controlled, and no high-risk substances are involved, they are determined to be low-risk operations. 

Labor Health and Safety Organization, Education and Training, and Work Environment Monitoring

Employee Safety and Health Organization

At D-Link, the “Corporate Finance & Operation Center” is a level 1 management unit of labor safety and health organization. It is responsible for formulating, planning, promoting, and supervising matters related to health and safety management, and for directing the implementation by relevant departments. D-Link has established the “Occupational Health and Safety Committee”, which meets once every 3 months. It is responsible for providing suggestions related to the health and safety policies formulated by the Company and reviewing, coordinating, and suggesting health and safety-related matters. The committee consists of 9 members, and the Chief Financial Officer of the Corporate Finance & Operation Center acts as the Chairperson. The Deputy Director of Human Resources & Operation & Legal Affairs Division acts as the executive secretary. In addition, the supervisor and employees of the Administrative Labor Safety Department (4 members) and labor representative members (3 members) serve as the committee members to handle the matters related to Article 12 of the “Occupational Safety and Health Management Measures”.
In addition, D-Link has established the “Occupational Health and Safety Management and Review Committee”. The committee consists of 6 members and the Chief Financial Officer serves as the Chairperson. The Deputy Director of Human Resources & Operation & Legal Affairs Division serves as the Deputy Chairperson and the supervisor and employees of the Administrative Labor Safety Department (4 members) and labor representative members (3 members) serve as the committee members. A management review meeting is held regularly at the end of each year to discuss and vote on various occupational safety issues. Extraordinary meetings are convened when necessary.

Safety and Health Education/Training

To enhance the health and safety awareness needed for employees in the workplace, D-Link conducts employee orientation and on-thejob education and training. In 2024, a total of 62 employees who have served in the Company for over 3 years and 54 new employees participated in and completed the training.
 
D-Link has appointed three occupational safety and health-related personnel in accordance with Article 3 of the Occupational Safety and Health Management Measures, and has regularlycompleted the back-training in accordance with Article 18 of the Occupational Safety and Health Education and Training Rules.

Labor Work Environment Monitoring

D-Link is dedicated to creating a comfortable and safe work environment for employees. It regularly conducts carbon dioxide, illumination and noise monitoring in the operating environment every 6 months according to the laws and regulations. In terms of water quality, it changes the filter elements of water dispensers and tests the water quality every quarter and cleans the water tower and detects its water quality every 6 months. The detection results conform to the criteria. Furthermore, D-Link promotes and requires employees to use personal protection equipment during dangerous operations, in order to prevent employee exposure to hazards in the workplace. It also complies with the related regulations of the “Implementation Measures for Labor Operating Environment Monitoring”.

Contractor Security Management

D-Link has developed a “Contractor Control Procedure”. Relevant contractors must be informed of “workplace hazards”, “Contractor Safety and Health Management Instructions”, and sign the “Contractor Environmental Safety and Health Statement” before entering the site. The entry application must be completed before the engineering operation, and work can only be carried out after approval.

Emergency Response

D-Link has established a fire prevention manager according to fire regulations. Aside from preparing fire inspection reports every year, firefighting equipment maintenance is conducted regularly every quarter and fire drills are conducted every 6 months. In addition, the Company conducts the firefighting team training twice a year, and applies to the fire department to send fire fighters to the Company, and explains to firefighting team members, ensuring that they have sufficient and correct evacuation knowledge. In 2024, two building evacuation drills were completed, with a total of 386 employees participating.
Moreover, to enhance the overall response ability, the Company has established the “Emergency Response Management Procedures” to specify the response preparation and handling measures for emergency incidents such as fires, earthquakes, and pandemic prevention. Emergency response drills or training shall be regularly conducted. If the frequency is stipulated by the law, the drills or training shall be conducted accordingly and the rest shall be conducted once a year, in order to minimize the employee and company asset losses and social and environmental impacts caused by disasters.
 

Healthy Workplace

To fully care for colleagues’ physical and mental health, D-Link established the “Health Promotion Declaration” in 2023, committing to five fundamental principles, and through the following eight major initiatives, the Company aims to create the best healthy workplace :
 
01：Support the establishment of healthy workplace policies and plans 
02： Create a healthy and supportive workplace environment
03： Strengthen healthy interactions between the workplace, employees’ families and communities
04： Develop the employees’ health skills 
05：Repositioning the health services 

8 Major Initiatives

D-Link’s eight major measures to build the best healthy workplace:
1. Implement the Four Major Plans for Labor Health Protection
2. Special On-Site Services Providing Medical Assistance
3. Set Up Full-time Labor Health Service Personnel
4. The Superior Ratio of The Number of First Aid Personnel to the Total Number of Workers than the that Required by Laws and Regulations
5. Diversified Promotion Methods
6. Establishment of a Health-Related Promotion Club
7. Provide the Employees with Physical and Health Examinations Above and Beyond Regulatory Requirements
8. Diversified Club Activities
1. Four Major Plans for Labor Health Protection
1-1 Maternal health protection plan for the workplace    

In order to optimize workplace maternal health protection, D-Link continues to promote workplace maternal health protection plans to ensure the physical and mental health of female employees during childbearing age, pregnancy, postpartum, and breastfeeding period. In 2024, a total of five cases were accepted for maternal health protection,and all of them were provided with appropriate protection and work adjustments in accordance with relevant regulations, to implement the principles of gender friendliness and workplace safety.
  1. Conduct hazard risk assessments of the working environment and workload.
  2. Arrange physicians with occupational medicine expertise to provide onsite services.
  3. Maintain and improve the comfort and safety of the breastfeeding room.
    • Set up the emergency rescue facilities to improve the safety of lactation rooms.
    • Add wheelchairs to improve the barrier-free breastfeeding environment.
    • Establish an incentive system for early detection and health education, and provide a mother-friendly supportive environment.
  4. Care for the physical, mental, and spiritual changes of employees during pregnancy and one year after delivery, and conduct regular activities:
    • Hazard assessment and control.
    • Health education and guidance.
    • Risk classification management.
    • Work adaptability arrangements and other related measures.
1-2 Prevention Plan for Illegal Infringement During the Performance of Duties
D-Link is “zero-tolerant” towards violence, harassment and other illegal violations, and the Human Resources Department has established multiple employee reporting channels to protect employees’ right to file the complaint; procedures for handling illegal infringement events have been formulated and emergency response drills were conducted to reduce the incidence rate. In addition, when illegal violation occurs, full-time dedicated personnel in labor health services will conduct physical and mental health follow-up counseling and rights protection, and assist the employee in referring to professional assistance such as occupational medical doctors and medical units when necessary.In 2024, a total of 30 “Illegal Infringement Hazard Identification and Risk Assessment Forms” were collected. After analysis, no high-risk unit was found, indicating that the overall work environment risk management effectiveness was good.
 
1-3 Prevention Plan for Illness Caused by Abnormal Workloads    

Operation type in D-Link belongs to regular day-shift operation, with no shift or night work. The Company regularly tracks high-risk employees, and integrates the results of physical examination of employees to assess overwork hazards, arrange dedicated personnel in labor health services for interviews and health guidance, adjust or shorten working hours and change work content, conduct health examinations, management and promotion, evaluate the effectiveness and make improvement of the above, or adopt other safety and health-related measures.In 2024, a total of four employees worked overtime for more than 45 hours per month. The risk assessment results showed that their workload did not reach a high risk level.
1-4 Prevention Plan for Ergonomic Hazards    

Considering that most of the employees are engaged in computer operations, which may lead to ergonomic hazards such as shoulder pain or wrist tunnel syndrome, the Company continuously promotes the prevention program for ergonomic hazards and strengthens the employees’ awareness of personal healthcare through internal announcements and health seminars. In 2024, a total of 423 questionnaires were collected on the risk of musculoskeletal disorders. No employee was qualified as a confirmed disease, nor was a high-risk case identified. The Company also provides adjustable chairs and monitors, and the labor health service personnel assist employees in adjusting the placement of computers, chairs, and phones according to individual needs at their seats to reduce the risk of ergonomic hazards.
 
2.Special On-site Services Providing Medical Assistance
Hire physicians from the Occupational Medicine Department of the Chinese Association of Occupational Medicine as physicians for the special on-site service, to provide onsite services once every two months (six times/year), for health consultation and workplace visits; and hire other staff of labor health services when necessary depending on the needs of BUs, to provide relevant on-site services and medical assistance.
3.Set Up Full-time Labor Health Service Personnel
The Company currently has one full-time labor health service staff to perform labor health services, plan health examinations and health promotion activities.
4.Emergency First Aid    

To ensure that all personnels receive necessary emergency assistance within the golden rescue period of an emergency, D-Link has 2 automatic extracorporeal cardiac defibrillators (AEDs) equipped in the headquarters building. Cardiopulmonary resuscitation and AED operation teaching courses are included in employee education and training. At the same time, the ratio of emergency personnel to labor is higher than legal regulations, with a total of 16 emergency personnel to maintain the quality of emergency rescue. In addition, the Company also holds irregular additional “Simplified First Aid Skills Training”, to deepen employees’ impression of the first aid process and improve the quality of emergency rescue through repeated operations and exercises.
5.Diversified Promotion Methods    
Promote work hour standards, knowledge on prevention of workplace fatigue-related diseases, and health management strategies to employees through videos, activities, lectures, articles, and posters.
6.Establishment of a Health-Related Promotion Club    

The Company has many health promoting clubs, such as a Health Promotion Club, Yoga Club, Aerobics Club, Fitness Club, among other clubs, and holds dynamic and static health promotion lectures from time to time. In 2024, the Health Promotion Club held 6 health promotion lectures, with 241 participants.
7.Provide the Employees with Physical and Health Examinations Above and Beyond Regulatory Requirements
7-1 Employee Physical and Health Examination
For employees who pass the probation, the Company subsidizes the physical examination fee. Employees who have been employed for one fully year are entitled to a free-of-charge health examination worth NT$6,000 once every two years.
   


7-2 Vaccine Protection
The Company provides annual self-funded and government-funded influenza vaccines, and other vaccines depending on the emerging infectious diseases and needs of the employees, along with rewards or subsidies, to encourage vaccination. The Company also allows employees’ family and friends to participate in the vaccination program.
8.Diversified Club Activities    


Cross-departmental communication is encouraged, a group of 10 or above is eligible to apply for the establishment of a club and receive subsidies, so that employees can cultivate interests in their spare time and achieve work-life balance. 

D-Link actively cooperates with health authorities to promote various health promotion activities and independently handles diversified health promotion activities. In 2020, it was awarded the “Health preliminary Badge” by the National Health Administration of the Ministry of Health and Welfare, and was awarded the “Health accreditation Badge” again in 2023, and “Good Breastfeeding Room Certification Mark-High Distinction Award”, due to its continuous commitment to promoting health awareness among employees, their family members, and the community. The Company hopes to drive the industry and community to jointly build the best healthy workplace in the future.

* Health Workplace Certification – Health Preliminary Stamp, Health Accreditation Stamp, and Good Breastfeeding Room Certification.